A people-oriented paradigm for smart cities

Most works in the literature agree on considering the Internet of Things (IoT) as the base technology to collect information related to smart cities. This information is usually offered as open data for its analysis, and to elaborate statistics or provide services which improve the management of the city, making it more efficient and more comfortable to live in. However, it is not possible to actually improve the quality of life of smart cities’ inhabitants if there is no direct information about them and their experiences. To address this problem, we propose using a social and mobile computation model, called the Internet of People (IoP) which empowers smartphones to recollect information about their users, analyze it to obtain knowledge about their habits, and provide this knowledge as a service creating a collaborative information network. Combining IoT and IoP, we allow the smart city to dynamically adapt its services to the needs of its citizens, promoting their welfare as the main objective of the city.Universidad de Málaga. Campus de Excelencia Internacional Andalucía Tech

Predicting the onset and persistence of episodes of depression in primary health care. The predictD-Spain study: Methodology

Background: The effects of putative risk factors on the onset and/or persistence of depression remain unclear. We aim to develop comprehensive models to predict the onset and persistence of episodes of depression in primary care. Here we explain the general methodology of the predictD-Spain study and evaluate the reliability of the questionnaires used. Methods: This is a prospective cohort study. A systematic random sample of general practice attendees aged 18 to 75 has been recruited in seven Spanish provinces. Depression is being measured with the CIDI at baseline, and at 6, 12, 24 and 36 months. A set of individual, environmental, genetic, professional and organizational risk factors are to be assessed at each follow-up point. In a separate reliability study, a proportional random sample of 401 participants completed the test-retest (251 researcher-administered and 150 self-administered) between October 2005 and February 2006. We have also checked 118,398 items for data entry from a random sample of 480 patients stratified by province. Results: All items and questionnaires had good test-retest reliability for both methods of administration, except for the use of recreational drugs over the previous six months. Cronbach's alphas were good and their factorial analyses coherent for the three scales evaluated (social support from family and friends, dissatisfaction with paid work, and dissatisfaction with unpaid work). There were 191 (0.16%) data entry errors. Conclusion: The items and questionnaires were reliable and data quality control was excellent. When we eventually obtain our risk index for the onset and persistence of depression, we will be able to determine the individual risk of each patient evaluated in primary health car

Contextual and Behavioral Customer Journey Discovery Using a Genetic Approach

With the advent of new technologies and the increase in customers’ expectations, services are becoming more complex. This complexity calls for new methods to understand, analyze, and improve service delivery. Summarizing customers’ experience using representative journeys that are displayed on a Customer Journey Map (CJM) is one of these techniques. We propose a genetic algorithm that automatically builds a CJM from raw customer experience recorded in a database. Mining representative journeys can be seen a clustering task where both the sequence of activities and some contextual data (e.g., demographics) are considered when measuring the similarity between journeys. We show that our genetic approach outperforms traditional ways of handling this clustering task. Moreover, we apply our algorithm on a real dataset to highlight the benefit of using a genetic approach

An evolutionary technique to approximate multiple optimal alignments

The alignment of observed and modeled behavior is an essential aid for organizations, since it opens the door for root-cause analysis and enhancement of processes. The state-of-the-art technique for computing alignments has exponential time and space complexity, hindering its applicability for medium and large instances. Moreover, the fact that there may be multiple optimal alignments is perceived as a negative situation, while in reality it may provide a more comprehensive picture of the model’s explanation of observed behavior, from which other techniques may benefit. This paper presents a novel evolutionary technique for approximating multiple optimal alignments. Remarkably, the memory footprint of the proposed technique is bounded, representing an unprecedented guarantee with respect to the state-of-the-art methods for the same task. The technique is implemented into a tool, and experiments on several benchmarks are provided.Peer ReviewedPostprint (author's final draft

Predicting the onset and persistence of episodes of depression in primary health care. The predictD-Spain study: Methodology

Background: The effects of putative risk factors on the onset and/or persistence of depression remain unclear. We aim to develop comprehensive models to predict the onset and persistence of episodes of depression in primary care. Here we explain the general methodology of the predictD-Spain study and evaluate the reliability of the questionnaires used. Methods: This is a prospective cohort study. A systematic random sample of general practice attendees aged 18 to 75 has been recruited in seven Spanish provinces. Depression is being measured with the CIDI at baseline, and at 6, 12, 24 and 36 months. A set of individual, environmental, genetic, professional and organizational risk factors are to be assessed at each follow-up point. In a separate reliability study, a proportional random sample of 401 participants completed the test-retest (251 researcher-administered and 150 self-administered) between October 2005 and February 2006. We have also checked 118,398 items for data entry from a random sample of 480 patients stratified by province. Results: All items and questionnaires had good test-retest reliability for both methods of administration, except for the use of recreational drugs over the previous six months. Cronbach's alphas were good and their factorial analyses coherent for the three scales evaluated (social support from family and friends, dissatisfaction with paid work, and dissatisfaction with unpaid work). There were 191 (0.16%) data entry errors. Conclusion: The items and questionnaires were reliable and data quality control was excellent. When we eventually obtain our risk index for the onset and persistence of depression, we will be able to determine the individual risk of each patient evaluated in primary health care.The research in Spain was funded by grants from the Spanish Ministry of Health (grant FIS references: PI04/1980, PI0/41771, PI04/2450, and PI06/1442), Andalusian Council of Health (grant references: 05/403, 06/278 and 08/0194), and the Spanish Ministry of Education and Science (grant reference SAF 2006/07192). The Malaga sample, as part of the predictD-International study, was also funded by a grant from The European Commission (reference QL4-CT2002-00683)

Repairing alignments : striking the right nerve

Process Mining is concerned with the analysis, understanding and improvement of business processes. One of the most important branches of process mining is conformance checking, i.e. assessing to what extent a business process model conforms to observed business process execution data. Alignments are the de facto standard instrument to compute conformance statistics. Alignments map elements of an event log onto activities present in a business process model. However, computing them is a combinatorial problem and hence, extremely costly. In this paper we show how to compute an alignment for a given process model, using an existing alignment and an existing process model as a basis. We show that we are able to effectively repair the existing alignment by updating those parts that no longer fit the given process model. Thus, computation time decreases significantly. Moreover, we show that the potential loss of optimality is limited and stays within acceptable bounds

Discovering Customer Journeys from Evidence: a Genetic Approach Inspired by Process Mining

Displaying the main behaviors of customers on a customer journey map (CJM) helps service providers to put themselves in their customers’ shoes. Inspired by the process mining discipline, we address the challenging problem of automatically building CJMs from event logs. In this paper, we introduce the CJMs discovery task and propose a genetic approach to solve it. We explain how our approach differs from traditional process mining techniques and evaluate it with state-of-the-art techniques for summarizing sequences of categorical data

Repairing alignments : striking the right nerve

Process Mining is concerned with the analysis, understanding and improvement of business processes. One of the most important branches of process mining is conformance checking, i.e. assessing to what extent a business process model conforms to observed business process execution data. Alignments are the de facto standard instrument to compute conformance statistics. Alignments map elements of an event log onto activities present in a business process model. However, computing them is a combinatorial problem and hence, extremely costly. In this paper we show how to compute an alignment for a given process model, using an existing alignment and an existing process model as a basis. We show that we are able to effectively repair the existing alignment by updating those parts that no longer fit the given process model. Thus, computation time decreases significantly. Moreover, we show that the potential loss of optimality is limited and stays within acceptable bounds

Best Value and better performance in libraries

Grant number LIC/RE/095Available from British Library Document Supply Centre-DSC:5188.515500F(52) / BLDSC - British Library Document Supply CentreSIGLEGBUnited Kingdo